Welcome to Baala Veda, A Culture Initiative for Kids

The website accessible from https://baalaveda.com and/or its subdomains, blogs, sister websites, and forums is a copyrighted work belonging to Flying Monkey Communications Pvt. Ltd. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.

Registration Guidelines

• The registration will be via the process mentioned on the Event page of https://baalaveda.com.
• You will be allowed to access the Content/Stories of Baala Veda only after the payment confirmation.
• The registration process may vary from program to program. If any change occurs, Baala Veda will guide its esteemed customers accordingly.
• Each member will receive an email notification confirming the received payment.

Online Payment by Credit/Debit Card

• In case of rejected online credit/debit card payment, the registrant is recommended to log into the Online Registration Form and try to process the registration and the payment again. Should trouble with the payment persist, the participant is advised to contact their bank or card issuer and check if online transactions are not disabled on their card. Afterward, the registration can be processed again.
• Online Payments Service Providers: Private Limited.
• Accepted Credit/Debit Cards: VISA, MasterCard.
• Payments are processed via Razorpay (web pay) secure connection. It conforms to international standards and meets the strictest safety requirements of MasterCard Secure Code and Verified by VISA standards as defined by the card associations. These standards, known as 3D Secure, ensure maximum payment security.

Shipping & Delivery Policy

At Baala Veda, we are committed to delivering our products and stories within a reasonable timeframe to our customers. Please find the details of our shipping and delivery policy below:

• Applicable only to physical products.
• The estimated delivery timeframe will be communicated during the checkout process, depending on your delivery location.
• National delivery usually takes 7 to 10 business days from the date of dispatch.
• Upon dispatch of your order, you will receive a confirmation email with tracking details to monitor the shipment's progress.
• Shipping costs are calculated based on the delivery destination, package size, and weight of the order. The applicable charges will be displayed at checkout before confirming your order.

International Shipping Policy

• Currently applicable only to physical products delivered within India.
• Baala Veda does not offer international shipping at this time.
• We are unable to deliver physical goods to addresses outside of India.
• Orders placed with international delivery addresses will not be processed or fulfilled.

International Payments

• Baala Veda accepts international payments through Razorpay's secure payment gateway using internationally supported VISA and MasterCard debit/credit cards.
• All international payments are subject to currency conversion charges and/or international transaction fees as per the cardholder’s bank policies. Baala Veda is not responsible for any such additional charges levied by the issuing bank.
• All international transactions are final and confirmed only after successful payment completion.
• No Refund Policy for International Payments: Please note that Baala Veda does not offer any refunds for international transactions under any circumstances. Customers are advised to review the program details carefully before proceeding with payment.

Return & Refund Policy

• Applicable only to physical products.
• Returns: Goods delivered will not be accepted for return unless they are delivered in a damaged or poor condition.
• Condition Verification: The buyer must confirm the delivery and its condition by providing a video of the item upon receipt. The video must clearly show the state of the product at the time of delivery.
• Damaged Items: In case the goods are received in a damaged or unsatisfactory condition, the buyer must notify us immediately and share the required video evidence. Based on the review, necessary support or replacement will be provided at Baala Veda's discretion.
• Refund Policy: Refunds are not applicable for both domestic and international payments under any circumstances. All purchases are final and non-refundable.

Contact Us

If you have any questions or suggestions about our Terms & Conditions, please do not hesitate to contact us: +91 8660931251.